Simple pricing, per location
No per-user fees. No setup fee. No lock-in on monthly plans. Every plan includes free white-glove setup and all integrations.
Core
Know what's happening on your phone line
Calling
- 1,000 inbound minutesIncluded each month. Extra usage is billed at the published overage rate.
- 200 outbound minutesIncluded each month. Extra usage is billed at the published overage rate.
- 50 AI receptionist minutesIncluded each month. Extra usage is billed at the published overage rate.
- 1,200 transcription minutesIncluded each month as fair use. We do not charge for going over it.
Call intelligence
- Call recording & full transcripts
- AI analysis of every call: hot leads, complaints, urgency
- AI receptionist answers when nobody picks up
- Instant app notifications with one-tap call-back
- Email alerts
- Mute routine alerts after hours (urgent still breaks through)
- Owner dashboard & call history
- VoIP phone system & softphone app
- Integrations with multiple CRM & business tools
Set your account up now, and pick the day it starts. We arrange your phone number with you, usually within 2 business days. Prefer a call?
Plus
Run your front desk and never lose an enquiry
Calling
- 1,500 inbound minutesIncluded each month. Extra usage is billed at the published overage rate.
- 250 outbound minutesIncluded each month. Extra usage is billed at the published overage rate.
- 75 AI receptionist minutesIncluded each month. Extra usage is billed at the published overage rate.
- 1,750 transcription minutesIncluded each month as fair use. We do not charge for going over it.
- 50 SMS segments includedIncluded each month. Extra usage is billed at the published overage rate.
Call intelligence
- Everything in Core
- Missed-call alerts
- Redirect incoming calls to staff mobiles
- Owner-fallback: auto-ring the owner when staff don't answer
- Press-1 screening so voicemail never answers again
- One-tap call-back with whisper context
- Staff coaching: call scores & missed questions
- SMS follow-up to callers
- Custom alert rules per venue
Set your account up now, and pick the day it starts. We arrange your phone number with you, usually within 2 business days. Prefer a call?
Max
For multi-venue operators and power users
Calling
- 2,000 inbound minutesIncluded each month. Extra usage is billed at the published overage rate.
- 300 outbound minutesIncluded each month. Extra usage is billed at the published overage rate.
- 100 AI receptionist minutesIncluded each month. Extra usage is billed at the published overage rate.
- 2,300 transcription minutesIncluded each month as fair use. We do not charge for going over it.
- 100 SMS segments includedIncluded each month. Extra usage is billed at the published overage rate.
Call intelligence
- Everything in Plus
- Smart call flow: a caller menu that routes by what they need
- Live listening on calls in progress
- Manage multiple venues from one account
- Priority onboarding & support (4-business-hour response target)
Set your account up now, and pick the day it starts. We arrange your phone number with you, usually within 2 business days. Prefer a call?
The 2-year offer is a 24-month term paid upfront, with the handset included. It then continues on annual billing unless you cancel before the term ends, and we email you at least 60 days beforehand. See the Customer Terms for details.
30-day money-back guarantee on every plan, including annual and 2-year · 15% off 3+ locations
All prices are in Australian dollars (AUD) and exclude GST. 10% GST is added to invoices for Australian customers. Rate card & billing terms.
Privacy and compliance are included in every plan, never sold as extras.
Need every AI process to stay in Australia?
Your data is hosted in Australia on every plan. Healthcare, legal or government team with data-sovereignty rules? Ask us about onshore processing options for your requirements.
Pricing questions
Are prices in AUD, and do they include GST?
All prices are in Australian dollars (AUD) and exclude GST. 10% GST is added to invoices for Australian customers, so a A$229/month plan is A$252/month including GST.
How does billing work: monthly or annual?
Both. Monthly plans are billed every month in advance with no lock-in. Annual plans are billed once a year in advance and work out cheaper per month. You can switch cadence at your next renewal.
Is there a setup fee?
No. Setup, onboarding, number porting and industry tuning are all free. We connect your line, configure routing and alerts, and tune the AI to your venue at no charge.
What happens if I go over an allowance?
Nothing is cut off. Usage beyond your monthly allowance is billed on your next invoice at the rates published on our rate card & billing terms page. We'll flag it in the dashboard well before it becomes a surprise.
What do phone numbers and telephony cost?
Your first number is included. Extra numbers are A$8/month each. Porting your existing number in is free. Call minutes come out of your plan allowance, so there's no separate carrier bill from us.
Do recording, transcription or integrations cost extra?
No. Recording and storage are included on every plan, as are all CRM and business-tool integrations, and we never charge per connector. Transcription is included too: each plan states a generous monthly allowance as fair use, and we do not bill for going over it.
How do I cancel, and can I get a refund?
Cancel any time by contacting us, or from your account where available. Monthly plans end at the end of the current billing month; annual and 24-month plans run to the end of the paid term. No cancellation fee, ever. Not satisfied in your first 30 days? Tell us and we'll refund your subscription fee in full, including annual and 24-month plans. Usage charges already incurred (telephony, overage) aren't refundable, any hardware we supplied comes back to us, and the guarantee is available once per customer.
Can prices change?
We'll give you at least 30 days' notice before any price change, and your annual rate is locked for your paid term.
What counts as an AI receptionist minute?
Only time the AI assistant spends talking to a live caller. Recording, transcription and analysis of calls your team answers are never counted as AI minutes.
Are there fair-use limits?
Allowances are generous for a single busy venue. If usage looks automated, resold, or wildly outside normal business use, we'll contact you before taking any action. We never cut a line off without warning.
Not sure which plan fits?
Tell us how your phone rings and we'll recommend a setup, and run a free 7-day missed-call audit so you can see the numbers first.
A 20-minute call with us. No obligation, no card required.