Australia's trusted AI communications intelligence platform路 reviewed by Australian business owners
EsyDial

Every call, in Zoho CRM.
Automatically.

EsyDial records, transcribes and scores every call, then logs it into the Zoho Calls module against the right contact, summary, outcome and lead scores. Your team just talks.

One-click connect 路 Data hosted in Australia

SN
Sarah Nguyen
Northside Dental
Phone
+61 412 908 551
Email
sarah@nsdental.au
Lifecycle
Lead
CallsNotesEmails
Call logged by EsyDial4m 12s 路 just now

New patient asking about Saturday appointments. Ready to book, wants a call back before 5pm.

馃敟 Hot lead 路 92Intent: bookingPositive

Every call logs into the Calls module

As soon as a call ends, EsyDial writes it into Zoho's Calls module against the matching contact, with the AI summary, outcome and lead scores. No manual call logging.

  • Summary, outcome and description on the Call record
  • Lead, complaint and intent scores on the record
Sarah Nguyen 路 Contact
Today 路 2:14pm
Call logged by EsyDial 路 4m 12s

New patient asking about Saturday appointments. Ready to book, wants a call back before 5pm.

馃敟 Hot lead 路 92Intent: booking

Know who's calling before you answer

Inbound numbers match your Zoho contacts in real time, so your team greets callers by name, with their history already on screen.

  • Caller matched to the Zoho contact instantly
  • Unknown numbers become new leads, not lost ones
Incoming call
+61 412 908 551
Matched in Zoho
Sarah Nguyen
Northside Dental 路 Last call 3 days ago

Call back in a single click

EsyDial's Call button sits next to any number in Zoho. Click it, it rings your phone or the browser, and logs itself back to the contact.

  • Dial from any Zoho record
  • The outbound call logs itself automatically
Contact record
David Okafor
Okafor Plumbing 路 Owner
Mobile
+61 419 774 210
Call

How it works

Live in minutes, not a project

1

Connect Zoho

One-click OAuth from EsyDial, across any Zoho data centre. No scripts.

2

Calls log themselves

Every call lands in the Calls module on the right contact.

3

Act on what matters

Filter hot leads and complaints in Zoho, dial back in a click.

Common questions

How long does setup take?

A couple of minutes. Connect Zoho from EsyDial with one-click OAuth, we support all Zoho data centres, and calls start logging from the very next conversation.

Where do calls get logged?

Into Zoho's Calls module, linked to the matching contact: the AI summary, the outcome, and AI scores (lead, complaint, urgency, sentiment and intent).

Does my data leave Australia?

Your call recordings and data are hosted and stored in Australia. What syncs to Zoho is text (summary, outcome and scores) plus a link by default.

Which Zoho editions work?

Any Zoho CRM edition with the Calls module and API access. Caller recognition and call logging work across editions.

EsyDial

Put every call where your team already works

Book a quick demo and we'll run EsyDial on your line, then watch the call land in Zoho before you've hung up.

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